Texting Terms of Use
Thrivent may use text messaging, including Short Message Service (SMS) or
Multimedia Message Services (MMS), also referred to in these Terms of Use
as “texting,” to communicate with you for various business purposes. You will
find more detailed description of texting programs & campaigns below,
including frequency and opt-out options.
Thrivent will never charge you to participate in a texting program; however,
your standard carrier rates may apply. Be sure to check your mobile carrier
plan for details.
In all cases, any information you provide to Thrivent is used in accordance with our Privacy Policy. Furthermore, for purposes of clarity, when you opt-in to a specific texting campaign, your phone number will not be used or shared to opt you into any additional campaigns, unless we receive the necessary consent from you to do so.
Please note that, in general, texting is not a secure mode of communication
and no sensitive personal information should be provided via text. In
accordance with our policy, Thrivent will never ask you to send personal
information via text.
You may receive links to webpages or forms via text. While Thrivent would
never intentionally send you a malicious link, you should only click links that
you are expecting or that you are familiar with.
Thrivent will not tolerate the misuse of any texting program or service.
Thrivent will terminate your ability to use or participate in any texting program
or service if at any point, in Thrivent’s sole discretion, it is determined that you
have used Thrivent’s texting programs or services to (a) send material that is
harassing, defamatory, libelous, abusive, threatening, obscene, or coercive,
(b) distribute content that violates the rights of any person or company
protected by copyright, trade secret, patent or other intellectual property or
similar laws or regulations, or (c) introduce malicious programs or other
routines that are intended to damage, interfere with, intercept or expropriate
any system, data or personal information, including executing any form of
monitoring that will intercept data not expressly approved for use.
Short Code Texting Program
To receive text messages from our Short Code, clients must consent by
providing a mobile phone number to which communications will be sent.
The frequency of messages depends on your interactions with the keywords.
For content pushed to your device, you will receive no more than four
messages per month.
Subscription Service is available on most carriers including U.S. Cellular,
AT&T, Cellular One, T-Mobile, Sprint, Boost, MetroPCS, Verizon Wireless,
Alltel Wireless and Virgin Mobile. Carriers are not responsible for delayed or
undelivered messages.
Message and Data Rates May Apply. Requires text-enabled device.
You may cancel your subscription to all Thrivent Short Code programs by
texting STOP to 444555. Additional opt-out words such as STOP, QUIT,
CANCEL, and UNSUBSCRIBE is also supported.
You can also get info directly on your phone by texting HELP to 444555.
Service will continue until client cancels.
Recipient Agreement
By participating in any Thrivent texting program, you understand and agree
with the following:
You can opt-out of texting at any time by following the processes
prescribed above.
Texts may be sent through an automated telephone dialing system.
All text communications may be retained by Thrivent as evidence of your
interactions with us.
You will notify us of any changes to your mobile number and to update your
account, as applicable, to reflect any changes.
If you request contact from Thrivent, including subscription to a Short Code
program, you agree that you have provided Thrivent the necessary
authorization to call or text you even if you are on a state or the federal Do
Not Call registry.
Your carrier may prohibit or restrict certain mobile features and certain
mobile features may be incompatible with your carrier or mobile device.
Thrivent is not responsible for these limitations and that you should contact
your carrier with questions regarding these issues.
You received Thrivent’s privacy policy at the initiation of any texting
relationship, and you have had the opportunity to understand how we
collect, use, and share your personal information.
You will not intentionally use the texting programs or services in a manner
that could be considered abusive or illegal.
Contact Us
You may contact our call center by calling us toll-free at 1-800-847-4836. We
are available to answer calls between the hours of 7 a.m. and 6 p.m., Central
time Monday – Friday.